Please call our Toll Free customer service number on 1800 671 823 (9am – 10pm, 7 Days) if this is your first order and you need to make a call with your phone card urgently. Please tell our customer service officer your order number and they will email your PIN number to you so that you can start making cheap calls with your phone card immediately*. Otherwise, you will normally receive your PIN by email within a few hours.
*Unfortunately, we can only email your PIN to you instantly if you paid by your Australian credit card or Paypal.
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